Monitor Larm & Bevakning has grown steadily over the years, both organically and through acquisitions. This growth brought challenges in cross-departmental collaboration and required an organizational development with more leaders in daily operations.
Together with the CEO, leaders, and employees, new ways of working were co-created and implemented, while the management team received coaching. Among other tools, Lead Forward was used for leadership development to strengthen relationships, clarity, and direction. In parallel, several internal processes were updated and improved – including salary review, performance development discussions, and operational collaboration – to align with the new organizational context.
“As CEO, I carry the ultimate responsibility for everything happening in the company. However, I do not always have the knowledge and experience in every area, such as HR and development. This is where Beyond Talking has truly been able to support me and my colleagues.”
Martin Dennås, CEO
In addition, recurring strategy days with the entire company were facilitated, focusing on themes such as the customer journey, internal communication, and cross-departmental collaboration. Ongoing advisory support to the CEO was also an integral part of the assignment.
The result was a clearer and more effective leadership structure, improved internal communication, and a CEO able to delegate responsibility to line managers – with confidence.